Optimising your
Quote-to-Order Workflow

An optimised Quote-to-Order Workflow should help you take more orders, more quickly. Learn more below!

How to get from quote to order faster, taking more orders, in less time - every time

Ways to reduce errors & confusion, increasing the accuracy & validity of orders

Why you can deliver an enhanced customer ordering experience with an optimised workflow in place

Webinar // Watch Back On-demand

Want to deliver a smoother experience for your customers - right from the moment they receive a quote, to how they confirm and pay for orders?

Keen to eliminate areas of inaccuracy internally and configure a quote-to-order workflow that better suits your business processes?

// Why watch the session? //

// What you'll learn //

Watch back our webinar with ProspectSoft's Founder, Andrew Ardron - dedicated to helping you optimise your Quote-to-Order Workflow using Prospect CRM.

“Prospect’s Quote-to-Order Workflow has been a great improvement to our operation, and I’ve been surprised by the number of customers who use the ‘Approve’ link. When the Approve button is selected, we receive an acceptance notification, then orders automatically appear in our accounting system, saving my Sales team considerable time.

I was apprehensive about including the ‘Decline’ link at first, but this has provided us with some valuable feedback and an opportunity to revise the quotation if we wish.

Overall, I wish we’d implemented this sooner and would recommend this to any user who is currently considering adding this to their workflow.”

- Tom Pycock l Sales Director, Brunel Engraving Company

Laying the Foundations

Building your Quotes

The Workflow

Setting up the typical journeys a sale can take and plotting key milestones within these funnels are the building blocks for a successful
Quote-to-Order Workflow.

Whether it's easier product searching, prompts to upsell, or adding images to bring your quotes to life - equipped with the right tools, your team can create accurate, professional-looking quotes.

Clever pre-order reminders and templates for your team, with simple ways for customers to authorise and pay for quotes online makes for an intuitive workflow that's efficient, profitable & scalable.

A Winning Workflow

Learn more

Optimise Now // Your Step-by-step Plan

Add Buttons

We explain what a Quote-to-Order Workflow is, why you need it, what we've released so far & what's to come!

Change the Customer Portal from the default ProspectSoft branding to your own to make it more customer-friendly.

Find out how to add
Quote-to-Order authorisation buttons to your emails - step-by-step!

Opportunity, Quote & Sales Order Defined

The Basics: Quotation Scenarios & Pipelines

Understand when to use an Opportunity, Quote or Sales Order and what their main differences are.

Learn more

Set up your
Opportunity Pipelines

Here's how to set up your Opportunity Pipelines so your customer-facing teams can manage each sale, step by step!

Set up now

Create the perfect pipelines for your Sales team using these tried & tested tips!

Pipeline Top Tips

Step #1: Building Accurate Quotes

Different Upsell Manager Links Explained

Get to know the different Upsell Manager Link options available within Prospect and examples for when to use them.

Learn more

Increase average order values by configuring Upsell Options on your Products including Upgrade, Must Sell & Recommended items!

Add Upsell Options

Learn how to add products to your Quote using the Upsell Manager Links.

Add now
Show me

Using Upsell Manager Links when Quoting

Step #2: The Quote Document

Configuring Word Document Templates

Discover how to upload Word Documents to use as Document Templates within the CRM.

Configure now

Configure Email Templates

Create emails to be used as Document Templates within the CRM to make email sending lightning fast.

Set up now

Configuring Attachments for Email Templates

Set Word/PDF document templates to automatically attach when email templates are used to save time.

Show me

Allow Editable Descriptions, Prices & Discounts Quotes

We'll show you how to enable editing of certain fields on the line of a Quote.


CRM Product Creation

Learn how to create products in your Inventory Management or Accounting System at the point of Order Confirmation.

Learn more
Find out how

Reduce rekeying and speed up the quote creation process by importing products to a Quote from a CSV or Excel file!

Importing Products to a Quote from CSV/Excel File

Try now

Using pricing tiers to provide the right price to the right customers or prospects.

Selecting Price Tier
when Quoting

Quote Grouping

Log details of products that your customers have on lease or under a service contract following
these steps.

Take a look
Get started

Various ways to add products to your Quote quickly, easily & efficiently.

Different Ways of Adding Products to a Quote

Learn more

Once you've configured your Product Packs, start using them when quoting your customers & prospects!

Using Product Packs
when Quoting

Configure now

Sell products in volume and distribute them in packs, boxes or pallets? Learn how to configure Product Packs in Prospect now!

Configuring your
Product Packs

Start now

Make quote creation simple by using Template Quotes to create new quotations within Prospect!

Template Quotes

Pinning your most-used Document Templates

Quickly generate frequently used Word documents or emails by pinning them to the drop-down menu.

Learn more

Uploading Files to
CRM Library

How to upload files e.g. product brochures, specification documents, Ts & Cs + more to CRM Library!

Upload now

Attaching CRM Library Files to Email Templates

Learn how to automatically attach CRM Library files to email templates - so you don't have to remember to add them!

Learn more
Enable now

Bring your products to life by adding product images from your Inventory Management/ Accounting system to Quotes!

Enabling Product Images for Word & Email Quote Tables

Step #3: Quote Acceptance

Step #4: Processing the Order

Enable now

If having a customer order reference is important for invoicing/billing purposes, make it mandatory following these steps!

Enabling Mandatory Customer Order Reference

Learn how to use Stripe to take card payments for orders confirmed via the CRM.

Taking Card Payments Using Stripe

Set up now

Set up Manual or Automatic Delivery Charges

Learn how to configure manual or automatic delivery charges within Prospect CRM.

Set up now

Step #5: Notification Emails

Configuring your Order Confirmation Email

Find out how to configure an Order Confirmation Email to be sent automatically when a Sales Order or Quote is confirmed.

Configure now

Configuring Internal Order Notification Emails

Learn how to enable internal order notification emails, so your team get notified about new orders instantly!

Set up now

Delivery Charge
Popup Window

Determine when the Delivery Charge pop-up window appears to your CRM users.

Choose now

Order Confirmation Popup

Prompt users to confirm important quotation details before sending Quotes/confirming orders
with this popup!

Enable now

Quote-Order-Workflow Overview

Add Branding

Adding Authorisation Buttons

We explain what a Quote-to-Order Workflow is, why you need it, what we've released so far & what's to come!

Learn more

Change the Customer Portal from the default ProspectSoft branding to your own to make it more customer friendly.

Build your

Word Quote

Install Word Add-in
for Merge Fields

Build now
Install now

Learn how to create Quote tables within a Word standard document in the CRM.

The Prospect CRM Add-in for Word helps you create Word templates & easily add search & replace fields.

2023 ProspectSoft Ltd. All rights reserved.